ICT INFRASTRUCTURE AND TECHNCAL SYSTEM

In general, ITS is responsible for the planning, the development, the provision, the supply, the management and the maintenance of the campus network including branches campuses. Now there are nearly 200 units of hardware network that are monitored and maintained by the ITS, CICT which include hardware switches( Core switched, distribution switches, access switches and high performances data centre switches), firewall, network box and VPN.

ITS also responsible for planning , managing, maintaining and monitoring the Data Centre equipments, such as servers, storage and hardware (equipment/appliance) related, so that the function and capable of supporting and scalabe to the needs of the existing major application systems and those planned by CICT in supporting UNISEL core services.

  1. To identify, plan and apply new technology hardware and software for the high performance data center, scaleable and can be safely.
  2. To maintain and monitor data center infrastructure facility consisting of servers, software and tools that support university ICT applications and services to ensure availability, performance, capacity and security servers, hardware and applications at a higher level.
  3. Installation, maintenance and monitoring of the wireless network facilities for students and UNISEL staffs which are made up of nearly 1000 units of access point(AP).
  4. Installation, maintenance and monitoring of network infrastructure both campus.
  5. To provide and maintain network services such as CCTV and Door Access.
  6. To provide, maintaining and repairing ICT equipment such as computers and laptops used by academic and non-academic staff to carry out the official duties of the university.
  7. To manage and monitors of ICT complaints made by staff and students through helpdesk system.
  8. Online monitoring and maintenance of internet and the bandwidth of the network:
    • Shah Alam : 500Mbps
    • Bestari Jaya : 500Mbps
    • iPVPN : 100Mbps
  • Responsible in ICT Infrastructure and data centre
  • Responsible in 24×7 standbys for server and network service
  • Responsible in daily operation and maintenance for UNISEL Data Center
  • Responsible in backup and restore
  • Responsible in server configuration, operation and maintenance
  • Responsible in server testing and functionality
  • Responsible in network security appliance for UNISEL Data Center
  • Responsible in VOIP and Fax configuration, operation and maintenance
  • Responsible in communicating with vendor related on UNISEL ICT infrastructure
  • Responsible on-site technical and system support
  • Responsible to provide rekated training to end user
  • Technical Consultancy
  • Responsible in desktop and notebook maintenance including upgrades, format and consultancy
  • Responsible for record and inventory staff desktop and notebook
  • Responsible for record and inventory lab
  • Responsible in distribution desktop or notebook to all staff
  • Responsible in distribution desktop or notebook to faculty lab
  • Responsible in desktop and notebook security appliance
  • Responsible in daily operation and maintenance for UNISEL ICT
  • Responsible to provide on-site technical and system support
  • Responsible in distribution staff / student access login for wireless Hotspot
  • Responsible in communicating with vendor for ICT Infrastructure
  • Responsible in application for staff mail
  • Responisible to provide ICT facilities during student registration event
  • Helpdesk and Technical Consultancy

Internal Network Utilization (Bestari Jaya)

Internal Network Utilization (Shah Alam)